Privacy notice

Draft — to be reviewed and completed by [COMPANY LEGAL NAME] before publication.

Who we are

SupportInCloud ([COMPANY LEGAL NAME], [REGISTERED ADDRESS]) provides browser-based training labs to training institutes.

What we collect

• Account details provided by your institute: name, username and, if given, email address.
• Lab usage: when your lab was running, sessions attended and tasks, used to run the service and report usage to your institute.
• Files you create inside your lab.

How we use it

Only to provide the labs, support your institute’s training, and produce usage and cost reports for your institute. We do not sell personal data.

How long we keep it

Accounts and lab files are deleted [NUMBER] days after your batch ends, unless your institute asks us to keep them longer.

Your rights

You can ask to access, correct or delete your personal data by writing to [PRIVACY CONTACT EMAIL]. You may also contact your institute.

Last updated: [DATE]